Ottawa-area small business IT support

Simple. Reliable. Managed.

Your personal IT partner — not a call centre.

Security & Backup First

Protect your business devices and important information with proactive security, managed backup and monitoring from someone who takes responsibility for your technology.

Plain-Language Support

No jargon, no runaround — just clear answers from someone who knows your setup.

One Accountable Relationship

Your personal IT partner — not a call centre. One accountable relationship with someone who knows your business and takes responsibility from start to finish.

How It Works

Whether you're running a small business or managing technology at home, we'll help you find the right level of support for your needs.

We review your setup

We review your setup, understand your needs, and confirm the right support plan for your devices and situation.

Get managed support

Once onboarded, your technology is supported, monitored, and protected by someone familiar with your setup and history.

Choose the Right Package

Every ITHive Solutions package includes ongoing support, monitoring, backup, security, smartphone support, and a dedicated support relationship. Choose the package that best fits your situation.

Business Essential

$150/month

Designed for small businesses that want predictable IT support, business-grade cybersecurity, managed backup and proactive monitoring — backed by a personal IT partner who understands their operations.

  • Business-grade security
  • Business-grade backup
  • Business-grade monitoring
  • Computer and smartphone support
  • Dedicated support relationship
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Personal Essential

$75/month

Ideal for individuals who want predictable technology protection, backup, monitoring, computer and smartphone support, and expert assistance.

  • Security protection
  • Managed backup
  • Device monitoring
  • Computer and smartphone support
  • Dedicated support relationship
  • Dedicated support relationship
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Senior Support & Safety

$100/month

Ideal for seniors who want additional guidance for up to two workstations, one smartphone, and one approved trusted contact.

  • Security protection
  • Managed backup
  • Device monitoring
  • Computer and smartphone support
  • We can also help one family member or caregiver
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Never Buy a Computer Again

Green Machine

$75/month add-on

Requires an active ITHive Solutions package

Green Machine is a managed refurbished workstation available as an add-on to an active ITHive Solutions package. For $75/month, you receive a professionally managed computer that is monitored, supported, maintained, and easier to replace than a traditional computer purchase.

Computer only. Monitor, keyboard, mouse, and accessories are separate unless otherwise agreed.

Key Benefits:
✓ A computer we set up and look after for you
✓ No large upfront computer cost
✓ Predictable monthly cost
✓ Eco-friendly alternative to replacement
✓ Ongoing support and monitoring
✓ Dedicated support relationship

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Why Clients Choose ITHive Solutions

Plain-Language Support

Clear answers from someone who explains what matters and what your realistic options are.

Security and Backup First

Protection, recovery, monitoring, and reducing costly technology surprises before they become major problems.

One Accountable Relationship

Your personal IT partner — not a call centre. One accountable relationship with someone who knows your business and takes responsibility from start to finish.

Ready for an IT partner who knows your business?

View support options